A visit to Vortex takes you right to the heart of Wisconsin, where our friendly, highly trained customer service team works to satisfy you with the ongoing customer care … long after any sale. Questions about Vortex Optics? We invite you to contact us by the most convenient means!


PHONE: (800) 426-0048
FAX: (608) 662-7454
Write us at: 2120 West Greenview Drive, Middleton, Wisconsin 53562

VIP Warranty Service
PHONE: (800) 426-0048 x4

We are open 9 a.m. to 4 p.m. CST Monday through Friday.

18 thoughts on “CONTACT US

    Kendrick rocha said:
    January 7, 2015 at 10:52 am

    Hello my name is kendrick and . I have a pair of diamondback binos . That j bought a few years ago and yes they are vortex . I used them on many hunts and I love them I want to purchase some more and some rifle scopes .


    ken Beller said:
    April 11, 2015 at 6:58 am

    Do you have any new products being released at the NRA show, if so what are they and is there any special intrductory offers


      vortexoptics responded:
      April 14, 2015 at 2:17 pm

      Nothing new for NRA 2015. We usually announce all our new stuff during the SHOT Show right at the beginning of the year. Keep tuned to our Faceobok page for the most up-to-date announcements on new products. Thank you for your interest in Vortex!


    John H Woods said:
    September 8, 2015 at 3:52 pm

    Do you have ballistic charts, or caliber ranging turrets for the vortex viper HS long-range 30 mm 4-16 X 50 scope ?


      vortexoptics responded:
      September 9, 2015 at 4:54 pm

      Check out the LRBC program located in the top right corner of our website. You can run all your ballistics and create drop charts right on there. For custom turrets you’ll want to get with Kenton Industries for all your custom turret needs.


    Brad Condray said:
    October 21, 2015 at 9:32 pm

    Have you tried any ballistic software programs? I use the Strelok Pro App on my I-phone and it works great. It is only 5 or so bucks and the customer support is great at answering questions. I use it for all my long range guns of various calibers. Just load your data, crank it up and let it rip.


    Gary Weakly said:
    December 6, 2015 at 11:58 pm

    I can’t find the Vortex Long Range Ballistic Calculator. I see you say it is in the upper right of your home page but I don’t see it there or anywhere else on your web site. How do I find it?


    michael M hammond said:
    April 23, 2016 at 6:24 pm

    I have a Savage model 11 in 308cal. Want to put on the vortex viper HS 4x16x44. The rifle has Weaver type rails or scope mount rails on the receiver. I would like to use your precision matched 30mm rings. I need to know the correct ring heigth or do I just use the Weaver compatible rings. Thanks


    Louis R said:
    May 11, 2016 at 7:49 pm


    I am a huge fan of your products.

    I own a Vortex Razor HD 1-6×24 , Vortex Viper PST 4-16×50, Vortex Viper PST 1-4×24 , Vortex Viper PST 2.5-10×32 FFP. I’m very impressed.

    With regards to the Vortex Viper PST 2.5-10×32 FFP, I am very satisfied, however I strongly believe the exact same scope,with side focus and FFP in a 2.5-10×42 FFP would be a great addition to your product line.

    At half the cost and lighter than the Nightforce 2.5-10×42 NXS, it would be a real winner. A barn burner.

    I hope that I will witness the release of this product.

    Thanks and Best Regards

    Infantry, Canadian Forces Retired


    Luis said:
    November 26, 2016 at 3:02 pm

    I ordered a vortex 3x prism scope from ikon at amazon for 350.00. After receiving this scope , nowhere on the scope nor manual or box did it say vortex. On doing my own research I have learned that vortex engraves its name on the side body of the scope and also vortex is under there logo on the manual in several spots. It is also on the box. Do any of you know if I might have a replica? I’m really disappointed right now


    Jason Hartwig said:
    April 3, 2017 at 11:30 pm


    I am looking and picking up one of your Viper PST Gen II 5-25×50 FFP MRAD and mounting it on an AR platform chambered in 7.62×51/.308.
    I want to be able to shoot the rifle out to 800-1000 yards on occasion.
    My question question is, if I mount this scope using your Precision Extended Cantilever with 20 MOA, will I still be able to shoot effectively at 100 yards using the Scope?

    Thank you.



    George Calloway said:
    September 29, 2017 at 9:32 am

    I have a red dot mounted on my Glock 40, yes the 10MM not the 40 S&W. I put it all together and it works. I had trouble getting the lock screws to turn with the small implement in the box but overcame that with a real screwdriver. The problem is battery life. I get it set up check that it works turn off the dot and the next morning the scope will not turn on. First time thought it was me, second time I am sure it was not. It would be too much trouble to remove the battery after each shooting session. What do you recommend?


      vortexoptics responded:
      September 29, 2017 at 1:47 pm

      Hey there George! Can you give us a call? Thanks! 800-426-0048 ext 5


    George Schwartz said:
    October 23, 2017 at 1:37 am

    I purchased Vortex’s Defender Scope Flip covers for my Crossfire II 1-4X24 rifle scope mounted on my SIG 556 Patrol Rifle. I ordered the pair from Vortex Optics Defender Eyepiece & Objective Caps for Vortex Crossfire 1-4×24 mm riflescope (CF2-31037). They fit great and I really like the way the Objective cover has a stop at vertical (90 degrees) from the scope body. This so you can add and read a DOPE laber placed there on the inside of the cover. I also ordered at the same time MK Machining Vortex Viper Gen I VTX A Throw Lever (Fits same as Vortex SV-2 Lever). This little jewel I got from Vortex after trying to find a throw lever from them and reading a reply about the Crossfire II scope from Vortex. This lever works great with my scope. I couldn’t be happier with the new set up. The lens caps snap shut with authority and stay closed, the optical lens cover stays put at vertical or folded over the scope, not quite perpendicular to the scope. I can’t post a picture here, but will on if anyone wants to check it out. George S is my Amazon review name. Thanks for a great tip on the throw lever. I’m stoked about the new combo. Now I guess I need a neoprene scope cover for the Crossfire II. It should fit over the MK Machining Throw lever with the lever all the way down on either side of the scope. The lever is centered and stops at 8 o’clock and 4 o’clock with midway vertical. Thanks for a great product Vortex!


    Ed Gore said:
    November 12, 2017 at 6:57 am

    I have a Vortex Viper PST 4-16×50. The magnification adjustment is extremely tight and difficult to turn. Several people have told me that they have rarely seen that on a Vortex. Please advise me about this issue.


      vortexoptics responded:
      November 13, 2017 at 9:48 am

      Hey there Ed! It’s not a common issue but we have heard of this happening with some magnification rings. Two options for you! 1 – the more you work with it, the looser it will become over time. 2 – you can send that scope into us and we can loosen that magnification ring right up for you! Let me know! -Rachel,


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