VIP WARRANTY

VIP WARRANTY


Our VIP warranty is about you, not us. It’s about taking care of you after the sale.
VIP stands for a Very Important Promise to you, our customer. We will repair or replace your Vortex product in the event it becomes damaged or defective—at no charge to you. If we cannot repair your product, we will replace it with a product in perfect working order of equal or better physical condition.
You see, it doesn’t matter how it happened, whose fault it was, or where you purchased it. You can count on the VIP Warranty for all Vortex Optics riflescopes, prism scopes, red dots, rangefinders, binoculars, spotting scopes, tripods, and monoculars.

• Unlimited Lifetime Warranty
• Fully transferable
• No warranty card to fill out
• No receipt needed to hang on to

If you ever have a problem, no matter the cause, we promise to take care of you.

NOTE: The VIP warranty does not cover loss, theft or deliberate damage to the product.


10 thoughts on “VIP WARRANTY

    Phillip Marriott said:
    April 1, 2017 at 8:34 pm

    I bought amg razor 6-24-50 ebr 7. It says max torque is 18 in lbs. What is ideal torque for scope rings. I shoot PRS competion.

    Like

    Phillip Marriott said:
    April 3, 2017 at 4:45 pm

    Thanks for your response. I had my dealer install scope on rifle and wouldn’t track properly. I loosened up scope ring screws and retorqued to 18 inch lbs like the tag said. Now it is tracking properly. Thanks again for your service.
    Phil Marriott

    Like

    Jeff Renfrow said:
    April 9, 2017 at 6:25 pm

    Help, I recently purchased a Spitfire for my AR and I went to sight in today but it would not hold zero. We used the same factory ammo but still it would not zero in at 35 yards. We finally took it off and used the back up sight and were able to get a good grouping. This is the 5th Vortex optic and the first one that has ever failed. The really bad this is that I have a Tactical Fighting Rifle two day class next Monday with James Yeager and now I have no Optic which I have spent a lot of money for the class, the Ammo and prepping the rifle. Is there anything we can do to expedite the repair process.?

    Jeff Renfrow

    Like

    Alan Robertson said:
    April 17, 2017 at 1:53 pm

    Do I have to register my vortex scopes

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      vortexoptics responded:
      June 8, 2017 at 10:37 am

      Hey there Alan – You do not! Since they are a Vortex product, they are covered! Please let me know if you ever have any other questions. -Rachel – rdepouw@vortexoptics.com

      Like

    Dave Rohde said:
    August 1, 2017 at 3:06 am

    Hello and thank you for making an excellent line of optics and gear! One query; I just received my Solo R/T 8×36 w/ranging Reticle today: Question = is there a serial number, I.D Stamp I need to register w/Vortex to insure your VIP Warranty is honored in the future? Thank You! Sincerely, D.L. Rohde

    Like

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